Contact
Reach a person, not a ticket queue.
Email is the fastest way to reach us. A person reads every message. Most get an answer within one business day.
Email support
For anything: billing, account access, a practice question you think graded wrong, or a topic you want covered before your exam.
Get a faster answer
Include these and most issues resolve in one reply:
- Your state and exam (for example: Texas TDLR Journeyman, California General Electrician).
- For billing or access issues: the email address you signed up with.
- For a question dispute: a screenshot or the question text, and why you think the grading is wrong. If you're right, we fix the bank for everyone.
Company
JourneymanIQ is operated by Excess Quest LLC, 8 The Green #22041, Dover, DE 19901. That is why support email runs through excessquest.com. Same team, same product.
Quick answers without the wait
- FAQ: Pricing, access, retakes, exam format.
- Pricing: What each plan includes.
- Your state: Requirements, exam facts, prep by state.
- Free diagnostic: Find your weak topics in 90 seconds.